Frequently Asked Questions

Processing times for website orders typically take 7-10 days. Custom orders will take longer depending on the project. However, we always try our best to ship items out as soon as possible.

Yes, you can! We offer a variety of customization options, including adding your name, logo, or pictures to make your cup truly one of a kind. Just send us an email inquiry to get started!

If your order arrives damaged, please contact us by email within 7 days of receiving your order. You will be asked to email a picture of the broken item and we will respond with refund/replacement options.

 Yes! Hot and cold drinks will be held to the appropriate temperatures with the stainless steel, double wall insulated tumblers. They hold up as well as leading tumbler brands in the industry.

We use high quality materials such as PLA, ABS, and PETG filaments for our 3D prints to ensure durability and a professional finish.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

We aim to process orders quickly, but if you need to make changes or cancel your order, please contact us via email as soon as possible. We will do our best to accommodate your request.

Unfortunately, we do not. It is something that we are looking to add in the future.

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